Help Center

Welcome to the Elegancy Shopping Store Help Center – your go-to place for quick answers and support.

We’re here to make your shopping experience smooth and stress-free. Find answers, tips, and policies all in one place.

Order Support

  • • How to place an order
  • • Order confirmation process
  • • Changing or canceling an order

Shipping & Delivery

  • • Delivery times and methods
  • • Tracking your order
  • • Delivery charges

Payment & COD

  • • Cash on Delivery process
  • • Order confirmation via WhatsApp
  • • Advance payment for order verification

Returns & Refunds

  • • Return and exchange policy
  • • How to request a return
  • • Refund process and timeline

Account & Contact

  • • Creating or managing your account
  • • Updating your contact info
  • • Reaching out for support

Contact Our Support Team

Need personalized help? Reach out to us anytime:

WhatsApp: +92-311-4111011
Email: elegancyeshop@gmail.com
Response Time: Within 12 hours

🤝 We're Here for You! Fast, friendly, and helpful service – always.